General Terms and Conditions for the Online Shop
1. scope of application
1.1 These general terms and conditions apply to all orders placed in this online store: www.kummerow.info
1.2 You can contact the seller for questions, complaints and claims via our contact form: https://kummerow.info/contact
1.3 Buyer in the sense of these terms and conditions is any natural person who enters into a legal transaction for a purpose that can be attributed predominantly neither to his commercial nor his independent professional activity (§ 13 BGB). This online store is aimed exclusively at buyers who have reached the age of 18.
2. order process and conclusion of contract
2.1 The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding invitation to place an order.
2.2 The Buyer may select products from the Seller’s assortment without obligation and collect them in a so-called shopping cart by clicking the “Add to Cart” button. Within the shopping cart, the product selection can be changed, e.g. deleted. Subsequently, the Buyer may proceed to the conclusion of the ordering process by clicking on the button “Proceed to checkout” within the shopping cart.
2.3 By clicking on “Order with obligation to pay”, the Buyer submits a binding application to purchase the goods in the shopping cart. Before submitting the order, the Buyer can change and view the data at any time and use the browser function “back” to return to the shopping cart or cancel the order process altogether. Necessary data are marked with an asterisk (*).
2.4.After receipt of the purchase offer you will receive an automatic confirmation of receipt by eMai, in which the order is listed again (order confirmation). A contract of sale of the products is concluded only by payment of the ordered products.
3. prices and shipping costs
3.1 The prices listed on the product pages include the statutory value added tax and other price components. Shipping will be added for physical products according to your country of residence.
4 Delivery, availability of goods
41. the delivery takes place after receipt of the invoice amount.
4.2 If the delivery of the goods fails through the fault of the Buyer despite three delivery attempts, the Seller may withdraw from the contract. Any payments made less actual shipping costs incurred will be refunded to the Buyer without delay.
4.3 If the ordered product is not available because the Seller is not supplied with this product by its suppliers through no fault of its own, the Seller may withdraw from the contract. In this case, the seller will inform the buyer immediately.
4.4 Customers will be informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) on a separate information page or within the respective product description.
5. terms of payment
5.1 The customer can only pay in advance, either by Paypal, credit card (Stripe) or bank transfer. The bank details will be displayed immediately after the purchase and will also be sent in the order confirmation. An invoice with confirmation of receipt of payment is usually sent within 48 hours after receipt of payment.
5.2 Payment must be made in advance without deduction.
6. Cancellation policy
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day
– on the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or have taken possession of the goods if you have ordered one or more goods as part of a uniform order and the goods or goods are delivered uniformly; or
– on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, if you have ordered several goods as part of a single order and the goods are delivered separately; or
– on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last partial shipment or the last piece, if you have ordered goods that are delivered in several partial shipments or pieces.
In order to exercise your right of withdrawal, you must inform Marion Kummerow of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an e-mail). To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you for all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. We will bear the costs of returning the goods.
Exclusion or premature expiry of the right of revocation
The right of revocation does not apply to contracts for the delivery of goods that are not
– are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, in this case signed books.
6.1 The warranty is determined according to legal regulations.
6.2 A guarantee exists for the goods delivered by the seller only if it has been expressly given. Customers will be informed about the warranty conditions before initiating the ordering process.
7.1 The Seller shall be liable without limitation insofar as the cause of damage is based on intent or gross negligence.
7.2 Furthermore, the Vendor shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which the Customer regularly relies. In this case, however, the Seller shall only be liable for the foreseeable damage typical for the contract. The Seller shall not be liable for the slightly negligent breach of obligations other than those specified in the above sentences. This limitation of liability shall also apply in favor of our vicarious agents.
8. final provisions
8.1 The place of jurisdiction and performance shall be the registered office of the Seller if the Buyer is a merchant, a legal entity under public law or a special fund under public law.
8.2 The contractual language shall be German and German law shall apply exclusively.
8.3 Platform of the European Commission for online dispute resolution (OS) for consumers: https://ec.europa.eu/consumers/odr/. The Seller is not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board.
Should any provision of this agreement be wholly or partially invalid or later lose its legal effect, this shall not affect the validity of the remaining provisions. In place of the invalid provision, the statutory provisions shall apply.
Munich, November 2022